ONT Coronavirus (COVID-19) Updates | Ontario International Airport

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In light of the pandemic, so much has changed at ONT but your health & safety has always been and still remains our top priority. As your gateway to & from Southern California and your airport of choice, we strongly urge you to practice our new guidelines for the cleanliness of your journey and others. ONTo What Matters Most.


NEW AND IMPROVED AT ONT

Learn more about our Airport-wide recovery initiative at flyontario.com/ONToWhatMattersMost

 

ONTo What Matters Most Logo

  • COVID-19 Testing Site open daily in Parking Lot 3
  • 52 Cleaning Staff are keeping ONT healthy with increased disinfectant frequency and intensity across all Airport buildings, vehicles, and more
  • 4 PPE (Personal Protective Equipment) vending machines have been placed pre and post-security
  • 45 hand sanitizer stations are located on the secure and non-secure levels of the airport
  • UV-sterilization technology has been installed on escalator rails for frequent cleaning
  • 200 TSA screening trays are sanitized daily and have powerful antimicrobial technology to inhibit the growth of bacteria on the bins and passenger belongings
  • 93 Plexiglass partitions have been installed at airline ticket counters, information desks, shops, and restaurants
  • 300+ Floor decals have been placed throughout the airport, especially in crowded areas like baggage claim and security checkpoints, to indicate six feet for social distancing
  • 2070 Passenger seats are sanitized daily and some airlines have blocked seating in their gate areas to allow space for social distancing
  • 50% reduced capacity has been implemented in restaurants and seating has been removed to help with social distancing
  • Lighting structures have been removed in Terminal 4 to create a more clear view of directional signage
  • New waste receptacles have been placed on the second floor (past-TSA) in both Terminals 

ONT CORONAVIRUS (COVID-19) HEALTH & SAFETY GUIDELINES

  • To protect yourself and others, travelers, guests and employees are required to wear masks at Ontario International Airport. By the mandates of the State of California and County of San Bernardino masks are required to be worn in our airport. Airlines also require masks to be worn at their gates and on the aircraft. 
  • How to properly wear a mask? Place it over your nose and mouth and secure it under your chin. For more info from The CDC, click here.
  • Forgot your mask? ONT has Personal Protective Equipment (PPE) vending machines located on both floors of each Terminal where you can purchase masks, gloves, sanitizers, and more to keep you clean & safe during your travels.


  • Restrooms and hand sanitizer stations are located on every floor of all ONT Terminals and buildings.


  • You touch so many surfaces when you travel so it is very important to keep your hands away from your face, especially your eyes, nose, and mouth.


  • Here are 5 steps to follow every time you wash your hands:
    1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
    2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
    3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
    4. Rinse your hands well under clean, running water.
    5. Dry your hands using a clean towel or air dry them.
  • Avoid close contact with other guests or staff at the airport. The CDC recommends maintaining a six (6) foot distance between yourself and others that you are not traveling with.


  • To indicate six feet (2 meters) for social distancing, floor and seat decals have been placed throughout ONT and especially in crowded areas like baggage claim, security checkpoints, and airline gate spaces.


  • Plexiglass partitions have been installed at airline ticket counters, information desks, shops, and restaurants to provide a barrier when proximity may be compromised


  • Seating has been removed from restaurants and allowed capacity has been reduced by as much as 50% in some locations to ensure social distancing can be practiced while you enjoy your meal

As of November 23, 2020, ONT partners with Covid Clinic to provide a testing site that is open daily in Parking Lot 3. Find out more information or book an appointment here: https://flyont.news/covidclinic




If you have a smartphone, practicing social distancing as you travel through ONT can be easier than most airports. Here’s how:

1. Pre-book your parking at booking.flyontario.com and scan in with a QR code.

2. Check-in for your flight and pay for your baggage via your airline’s app or website.

3. Made it through security? Connect to our Free Wifi, FlyONT.

4. Some airlines no longer provide in-flight service. Choose a restaurant, grab a bite and pay via Apple Pay or Google Pay.

5. Follow @flyONT on Facebook, Twitter, and Instagram. We're here to help 24/7/365!

6. Get ready for your journey and board with your mobile ticket.

7. Enjoy your flight. Snap a pic as you cloud surf and share it with #FlyONT!


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