Privacy Policy
Privacy Policies
Your privacy matters to us. Explore our policies to understand how we protect and handle your information.
The parking lots at Ontario International Airport are managed by Parking Concepts Incorporated (PCI). When using our parking facilities, certain data may be collected for operational, safety and security purposes. To learn more about what information is collected and how that information is used, please review PCI’s privacy policy here: https://parkingconcepts.com/privacy-policy/. Some of our parking lots also utilize Automated License Plate Recognition (ALPR) technology. To review PCI’s ALPR privacy policy, please visit here: https://parkingconcepts.com/LPRPOLICY/.
Ontario International Airport (ONT) Free Wi-Fi Privacy Policy
Effective Date: October 1, 2025
Ontario International Airport ("ONT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of all users who access our free Wi-Fi service. This Privacy Policy explains how we collect, use, and share your information when you connect to our Wi-Fi network.
By accessing ONT Free Wi-Fi, you acknowledge and consent to the data collection and usage practices outlined in this policy.
1. Information We Collect
When you connect to ONT Free Wi-Fi, we may collect the following types of information:
Personal Information (if provided): Your email address, zip code, and any other voluntarily submitted details (e.g., responses to surveys).
Device Information: Your IP address, MAC address, device type, operating system, browser type, connection logs, cookie ID, device ID, approximate location.
Network & Usage Data: Session duration, connection performance metrics, and other technical data used to ensure network integrity and security.
Interest Data: URLs visited, interactions with content, ads, products, and services.
2. How We Use Your Information
We collect and process information for the following purposes:
To provide and maintain Wi-Fi connectivity and ensure a secure and reliable network experience.
To enhance security by monitoring for unauthorized access and potential threats.
To improve airport services by analyzing usage patterns and identifying areas for enhancement.
To send marketing communications regarding ONT services, promotions, and events (only if you have explicitly opted in).
To conduct surveys and gather feedback to improve the airport experience.
To provide advertising that may be more aligned with your preferences and interests, including through our third-party advertising partners, and across different devices, and measure its performance.
Sale or Sharing of Personal Data
We may sell or share your personal information in support of the above purposes.
3. How We Share Your Information
We may share your information in the following circumstances:
With service providers and vendors that assist in network operations, security, and performance monitoring.
With government agencies or law enforcement when required to comply with legal obligations, protect security interests, or respond to lawful requests.
With third-party analytics providers to improve our services and optimize airport operations.
With our third-party providers of targeted advertising services.
Opt-Out of Third-Party Data Sharing
You have the right to opt out of the sharing of your personal information with third-party analytics or advertising providers for non-essential purposes. To exercise this right, please visit https://qr.flyontario.com/datadeletion.
4. Protection of Minors' Information
ONT does not knowingly collect personal information directly from children under the age of 13 (or a different age if required by applicable law), except where required for security, regulatory compliance, or other lawful purposes. However, due to the nature of airport services, we may process limited personal information about minors when:
Required to comply with aviation security regulations or legal requirements.
Necessary to facilitate airport or travel-related services purchased by a parent or guardian.
Essential for safety, security, or emergency response purposes.
Parental Consent & Rights:
If you are not the parent or legal guardian of a minor, you must not provide us with the minor's personal information. If you are a parent or guardian and believe your child has provided personal information without your authorization, you may request deletion of this data by contacting us at [[email protected]].
5. Your Rights & Choices
Marketing Communications: If you have opted in to receive promotional emails, you may unsubscribe at any time using the "unsubscribe" link in the email.
Data Access & Control: You may request access to, correction of, or deletion of your personal information by contacting us at [[email protected]].
Cookies & Tracking Technologies: You can adjust your browser settings or use the opt-out link provided in this policy to manage tracking preferences.
6. Data Security & Retention
We implement industry-standard security measures to protect personal data against unauthorized access, disclosure, or misuse. Your information is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve disputes.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our Wi-Fi service constitutes acceptance of the revised policy.
8. Contact Information
If you have any questions or privacy-related requests, you may contact us at: 📧 Email: [[email protected]]
📍 Address: Ontario International Airport, [1923 E. Avion St. Ontario, CA 91761]
Ontario International Airport (ONT) ONT+ Visitors Pass Privacy Policy
Effective Date: January 28, 2026
Ontario International Airport (“ONT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of all users who access the ONT+ Visitors Pass Program Form. This Privacy Policy explains how we collect, use and share your information when you submit for an ONT+ Visitors Pass.
By submitting for an ONT+ Visitors Pass, you acknowledge and consent to the data collection and usage practices outlined in this policy. To view the ONT+ Visitors Pass Terms of Use, visit www.flyOntario.com/terms-conditions.
1. Information We Collect
When you submit for an ONT+ Visitors Pass, we may collect the following types of information:
- Personal Information (if provided): Your email address, zip code, and any other voluntarily submitted details.
- Device Information: Your IP address, MAC address, device type, operating system, browser type, connection logs, cookie ID, device ID, approximate location.
- Network & Usage Data: Session duration, connection performance metrics, and other technical data used to ensure network integrity and security.
2. How We Use Your Information
We collect and process information for the following purposes:
- To enhance security by monitoring for unauthorized access and potential threats.
- To improve airport services by analyzing usage patterns and identifying areas for enhancement.
- To send marketing communications regarding ONT services, promotions, and events (only if you have explicitly opted in).
- To conduct surveys and gather feedback to improve the airport experience.
- To provide advertising that may be more aligned with your preferences and interests, including through our third-party advertising partners, and across different devices, and measure its performance.
Opt-Out of Third-Party Data Sharing
You have the right to opt out of the sharing of your personal information with third-party analytics or advertising providers for non-essential purposes. To exercise this right, please visit https://qr.flyontario.com/datadeletion.
4. Protection of Minors' Information
ONT does not knowingly collect personal information directly from children under the age of 13 (or a different age if required by applicable law), except where required for security, regulatory compliance, or other lawful purposes. However, due to the nature of airport services, we may process limited personal information about minors when:
- Required to comply with aviation security regulations or legal requirements.
- Necessary to facilitate airport or travel-related services purchased by a parent or guardian.
- Essential for safety, security, or emergency response purposes.
Parental Consent & Rights:
If you are not the parent or legal guardian of a minor, you must not provide us with the minor's personal information. If you are a parent or guardian and believe your child has provided personal information without your authorization, you may request deletion of this data by contacting us at [email protected].
5. Your Rights & Choices
- Data Access & Control: You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].
- Cookies & Tracking Technologies: You can adjust your browser settings or use the opt-out link provided in this policy to manage tracking preferences.
6. Data Security & Retention
We implement industry-standard security measures to protect personal data against unauthorized access, disclosure, or misuse. Your information is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve disputes.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of the ONT+ Visitors Pass Form constitutes acceptance of the revised policy.
8. Contact Information
If you have any questions or privacy-related requests, you may contact us at: 📧 Email: [email protected]
📍 Address: Ontario International Airport, 1923 E. Avion St. Ontario, CA 91761
Ontario International Airport (ONT) Social Media Terms & Conditions
Customer Use Policy
Ontario International Airport uses many outlets to engage with its communities, including through social media. Please be aware that your engagement with ONT through social media sites means that you are agreeing to the following:
Commenting on ONT Social Media Sites
Ontario International Airport Authority encourages the use of its social media sites as a forum for discussion. However, all official Airport social media sites are moderated for appropriate content. While comments will not be edited by Airport personnel, the following types of comments may be deleted:
Comments engaging in political activity, including advocating for the election or defeat of any individual to elected public office or promoting the passage or defeat of any ballot question or measure
- Comments promoting or advertising a business or commercial transaction
- Comments including obscene, threatening or harassing language
- Comments including personal attacks of any kind
- Comments that target or disparage any ethnic, racial, age, or religious group, gender, sexual orientation or disability status
- Comments advocating illegal activity or including the posting of material that violates copyrights or trademarks of others
Ontario International Airport (ONT) Social Media Privacy Policy
Effective Date: March 20, 2026
Ontario International Airport ("ONT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of all users who access our social media accounts. This Privacy Policy explains how we collect, use and share your information when you interact with any of our social media accounts, including any content, links or third-party link aggregation tools (such as Linktree) made available through those platforms.
By accessing and interacting with our social media accounts, you acknowledge and consent to the data collection and usage practices outlined in this policy.
1. Information We Collect
When you access any Ontario International Airport social media channel, we may collect the following types of information:
- Personal Information (if provided): Your email address, zip code, and any other voluntarily submitted details (e.g., responses to surveys).
- Device Information: Your IP address, MAC address, device type, operating system, browser type, connection logs, cookie ID, device ID, approximate location.
- Network & Usage Data: Session duration, connection performance metrics, and other technical data used to ensure network integrity and security.
- Interest Data: URLs visited, interactions with content, ads, products, and services.
2. How We Use Your Information
We collect and process information for the following purposes:
- To enhance security by monitoring for unauthorized access and potential threats.
- To improve airport services by analyzing usage patterns and identifying areas for enhancement.
- To send marketing communications regarding ONT services, promotions, and events (only if you have explicitly opted in).
- To conduct surveys and gather feedback to improve the airport experience.
- To provide advertising that may be more aligned with your preferences and interests, including through our third-party advertising partners, and across different devices and measure its performance.
Sale or Sharing of Personal Data
We may sell or share your personal information in support of the above purposes.
3. How We Share Your Information
We may share your information in the following circumstances:
- With third-party analytics providers to improve our services and optimize airport operations.
- With our third-party providers of targeted advertising services.
Opt-Out of Third-Party Data Sharing
You have the right to opt out of the sharing of your personal information with third-party analytics or advertising providers for non-essential purposes. To exercise this right, please visit https://qr.flyontario.com/datadeletion.
4. Protection of Minors' Information
ONT does not knowingly collect personal information directly from children under the age of 13 (or a different age if required by applicable law), except where required for security, regulatory compliance or other lawful purposes. However, due to the nature of airport services, we may process limited personal information about minors when:
- Required to comply with aviation security regulations or legal requirements.
- Necessary to facilitate airport or travel-related services purchased by a parent or guardian.
- Essential for safety, security or emergency response purposes.
Parental Consent & Rights:
If you are not the parent or legal guardian of a minor, you must not provide us with the minor's personal information. If you are a parent or guardian and believe your child has provided personal information without your authorization, you may request deletion of this data by contacting us at [[email protected]].
5. Your Rights & Choices
- Marketing Communications: If you have opted in to receive promotional emails, you may unsubscribe at any time using the "unsubscribe" link in the email.
- Data Access & Control: You may request access to, correction of, or deletion of your personal information by contacting us at [[email protected]].
- Cookies & Tracking Technologies: You can adjust your browser settings or use the opt-out link provided in this policy to manage tracking preferences.
6. Data Security & Retention
We implement industry-standard security measures to protect personal data against unauthorized access, disclosure, or misuse. Your information is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations or resolve disputes.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our Wi-Fi service constitutes acceptance of the revised policy.
8. Contact Information
If you have any questions or privacy-related requests, you may contact us at: 📧 Email: [[email protected]]
📍Address: Ontario International Airport, [1923 E. Avion St. Ontario, CA 91761]
Data Deletion
Learn how to request the deletion of your personal data from our systems.
You have the right to opt out of the sharing of your personal information with third-party analytics or advertising providers for non-essential purposes. To exercise this right, please visit https://qr.flyontario.com/datadeletion to submit your request for data deletion within ONT’s systems.
If you would like your information fully removed from third-party platforms that may have been used in connection with your interactions with us, you will need to submit requests directly through those services. Below are general instructions to help guide you:
- Adara, Inc. (Data-driven Travel Marketing Technologies): Visit https://adara.com/opt-out to opt-out of this third-party advertisement service.
- Mailchimp (ONT Official Newsletter): You may unsubscribe at any time using the link in any email. To request full data deletion, visit https://mailchimp.com/legal/privacy/ or contact the organization directly.
- netPark (Valet Services): Submit a request via https://www.netpark.us/privacy-policy/ and include relevant reservation or account information.
- Parking Concepts Incorporated (Pre-Book Parking): Submit a data deletion request through https://parkingconcepts.com/privacy-policy/ and be prepared to provide reservation or account details.
- Race Roster (5K at the Runway Registration): Log into your account via https://raceroster.com to update or delete your information, or submit a request at https://raceroster.com/support.
If you have any questions, contact us at [email protected]. Thank you!