Ontario International Airport (ONT) is committed to serving the disabled community visiting its airport. We are ready to assist travelers with disabilities, from trip planning to navigating through the airport to takeoff or landing. For suggestions or comments regarding ADA information provided on this site, please feel free to contact ONT’s Disability Compliance Office.
Click here to fill out Travelers Feed Back Form
No person shall, on the sole ground of a disability, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination in any program or activity conducted with, or benefiting from, or in the use of facilities where funds were received from federal financial assistance from the U. S. Department of Transportation.
It is the policy of the Ontario International Airport Authority (OIAA) that no person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in the receipt of its services on the basis of race, color, sex, religion, age, national origin, or disability, or any other federally protected category as protected by Section 504 of the Rehabilitation Act of 1973, as amended; and Title II of the Americans with Disabilities Act.
If you believe that you have been excluded from participation in, denied the benefits of, or subjected to discrimination based on race, color, national origin, sex, religion or disability, you may file a complaint with the Ontario International Airport Authority.
If you believe you have experienced disability related discrimination you may file a complaint with the Coordinator for Disability Services (ADA Coordinator), Ontario International Airport Authority by filling out a Travelers Feedback Form within 90 days of the date of the alleged discrimination.
You can file a complaint with the Federal Aviation Administration at https://www.transportation.gov/airconsumer/file-consumer-complaint